Serving Puget Sound for Over 40 Years

Mon - Sat 9AM - 5PM

Free Estimate

How long has Carpet Care Northwest been in business?

Carpet Care Northwest has been refreshing and repairing carpets and tile since 1982, bringing over 40 years of experience to the South Puget Sound area.

What areas do you serve?

We serve the entire South Puget Sound area, including cities like Auburn, Renton, Tacoma, Federal Way, Kent, Lakewood, and more.

What carpet cleaning method do you use?

We utilize the hot water extraction method that forces cleaning solution deep into the carpet fibers, effectively removing dirt and allergens without over-wetting.

Do rented carpet cleaning machines match your service quality?

No, rented machines often provide only surface cleaning, which might not remove deep-seated dirt. They can also over-wet carpets, leading to stretching or wrinkling.

Do you offer emergency services?

Yes, we offer emergency water extraction and damage restoration services. You can reach out to us 24/7/365 for assistance.

How do you handle pet stains and odors?

We use specialized techniques and products to effectively remove pet stains and odors, ensuring your carpet looks and smells fresh.

Is your work guaranteed?

Absolutely! We offer a 100% no-risk guarantee. If you're not completely satisfied with our work, we'll redo it at no cost, and if you're still not happy, you won’t pay a dime!

Do you offer same-day carpet cleaning?

When possible, we provide a Same Day Carpet Cleaning service for those urgent needs.

Can you help with tile and grout cleaning too?

Definitely! Apart from carpet cleaning and repair, we specialize in tile and grout cleaning, ensuring all your flooring looks pristine.

How do I book an appointment?

You can contact us directly at (253) 874-4377 to schedule an appointment or inquire about our services.

How often should I get my carpets professionally cleaned?

It's recommended to have your carpets professionally cleaned at least once a year, but if you have high traffic, pets, or children, consider cleaning every 6 months.

Can you handle water damage?

Yes, we offer water damage restoration services to help you recover from leaks, floods, or other water-related incidents.

Are your cleaning products safe for kids and pets?

We prioritize the safety and health of our clients. Our cleaning products are effective yet safe for both children and pets.

Do you serve commercial properties?

Yes, we cater to both residential and commercial properties, ensuring clean and fresh flooring spaces.

How long does it take for the carpet to dry after cleaning?

Typically, carpets take a few hours to dry, but it can vary based on humidity and airflow. We recommend keeping the area ventilated for faster drying.

Can you repair burn marks or snags in carpets?

Yes, we specialize in carpet repair and can address issues like burn marks, snags, frayed edges, and more.

What's the difference between surface cleaning and your cleaning method?

Surface cleaning only addresses the top layer of dirt. Our hot water extraction method penetrates deep into the carpet fibers, ensuring a thorough and lasting clean.

Why should I choose Carpet Care Northwest over other providers?

With over 40 years of experience serving the South Puget Sound area, our owner and technicians focus on excellence, customer satisfaction, and our comprehensive range of services set us apart.

Do I need to move furniture before carpet cleaning?

While we can work around furniture, for a more thorough clean, we recommend moving any large or valuable items out of the way before our arrival.

Can you clean rugs as well?

Absolutely! We provide rug cleaning services tailored to the specific type and needs of your rug.